Shalev Osher

I'm

About

  • Experienced Technical Support Specialist with a proven track record of ensuring smooth operation of servers and microservices.
  • Skilled in troubleshooting and resolving technical issues promptly.
  • Possesses extensive networking and system administration expertise, along with proficiency in executing database queries.
  • Adept at utilizing SQL databases, Kibana, and AWS for log analysis and service recording.
  • Successfully manages a technical department, fostering efficient workflow and effective issue resolution.
  • Demonstrates proficiency in working with internal ticketing systems and adhering to SLA workflows to meet client needs.

    • Birthday: 26 January 1996
    • Website: www.osher.cc
    • Phone: +972 50 7223763
    • City: Ashkelon, Israel

    Resume

    Sumary

    Brandon Johnson

    Innovative and deadline-driven Graphic Designer with 3+ years of experience designing and developing user-centered digital/print marketing material from initial concept to final, polished deliverable.

    Education

    Master of Fine Arts & Graphic Design

    2015 - 2016

    Rochester Institute of Technology, Rochester, NY

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    Bachelor of Fine Arts & Graphic Design

    2010 - 2014

    Rochester Institute of Technology, Rochester, NY

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    Professional Experience

    Technical Support Specialist Tier 2

    Voicenter
    May 2023 - Present

    Experion, New York, NY

    • Collaborated with Development and DevOps on issues, configurations features using Jira
    • Delegate tasks to the 7 members of the design team and provide counsel on all aspects of the project.
    • Supervise the assessment of all graphic materials in order to ensure quality and accuracy of the design
    • Oversee the efficient use of production project budgets ranging from $2,000 - $25,000

    Graphic design specialist

    2017 - 2018

    Stepping Stone Advertising, New York, NY

    • Developed numerous marketing programs (logos, brochures,infographics, presentations, and advertisements).
    • Managed up to 5 projects or tasks at a given time while under pressure
    • Recommended and consulted with clients on the most appropriate graphic design
    • Created 4+ design presentations and proposals a month for clients and account managers

    Contact

    Feel free to contact me anytime :)

    Address

    Kadesh Blvd 39, Ashkelon, Israel 7850137

    Call Me

    +972 50 7223763